Shipping Policy
Shipping Charges
Shipping charges for this website (hereinafter referred to as “our store”) are as follows.
[ Japan ]
Japan Nationwide
* A flat rate of 550 yen is charged for shipping.
[USA ]
If the total amount of your order is over $80, we will ship your order for free.
USA $0 (Free Shipping)
*If the total amount of your order is less than $80, a flat rate of $15 will be charged.
[Shipping Method]
The shipping method is specified by us and is not selectable by the customer. We mainly ship by EMS (Japan Post EMS).
Shipments will be sent within 5 days of purchase.
As a general rule, we do not accept date and time specifications.
However, if for some reason you wish to specify a shipping method, date, or time zone, please be sure to contact us in advance [before ordering]. We will not accept your request after your order has been placed. Please understand this in advance.
About delivery time
We use a delivery method with a tracking number in order to ensure delivery to the customer.
Basically, your order will arrive within 2 to 3 days after the delivery is completed. (In some cases, such as remote islands, it may take 3-4 days.)
For the U.S., it takes approximately 5 to 10 days.
This does not apply to areas where natural disasters or large-scale events are being held. Please understand this in advance.
Damage during shipping
Although we take great care to prevent scratches and dents on the outer box when preparing for shipment, there is a possibility that the product may be damaged during transportation after being delivered to the delivery company due to some trouble or the delivery company's responsibility.
Please allow for scratches and dents on the outer box to the extent that they do not interfere with the use of the product.
Other
Please note that the purchase price does not include import taxes, duties, and other local charges for shipping. These vary from country to country and we have no control over them. Please consult your local customs office for more information.